Frequently Asked Questions

Pushpa Club operates under a skill‑based gaming licence that is generally permitted in most Indian states, but players in states that ban online gambling (e.g., Assam, Odisha, Telangana) should verify local rules. You must be at least 18 years old to register.

Upload a clear photo of a government‑issued ID (Aadhaar, PAN, passport) and a selfie through the ‘Verify Account’ tab in the app. KYC is required by Indian law to prevent fraud, money‑laundering and to ensure you are of legal age.

Deposits are accepted via UPI, Paytm, PhonePe, and direct bank transfer; the minimum deposit is ₹100 and the maximum per transaction is ₹50,000. Withdrawals use the same method you used for deposit, with a minimum of ₹200 and processing times of 2‑4 hours for UPI/wallets and up to 1‑2 business days for bank transfers.

Your first deposit is matched 100 % up to ₹500 as a welcome bonus. The bonus must be wagered 30 times on games marked ‘bonus‑eligible’ within 14 days; only then can the resulting balance be withdrawn. If you fail to meet the rollover, the bonus and any winnings are forfeited.

winGo is a rapid 1‑minute prediction game where you pick a number from 0‑9; 5D Lottery is a 5‑digit draw offering multiple bet types and higher payouts; K3 Lottery is a quick 3‑digit draw with simpler odds; TrxWingo is a 3‑minute timed game with several betting markets and progressive prizes. Each game has its own odds, draw schedule and maximum win limit.

First, check the game history or transaction log in the app to confirm the entry. If the result still looks incorrect or the withdrawal status stays ‘pending’ after 4 hours, contact support through the in‑app chat or email with the transaction ID. The support team will investigate and reply within 24 hours; resolved issues are credited automatically.